RETURNS & WARRANTIES

Shipping

We offer same day shipping that is typically available on in-stock items for orders received before 3:00 PM EST (12:00 Noon Pacific Time) Monday through Friday. No orders are shipped on Saturdays, Sundays or legal holidays.

Some of our products are too large to ship FedEx/UPS and must be shipped via a motor freight carrier. These products are clearly designated with MUST SHIP BY TRUCK throughout our web store and the costs are clearly indicated when you purchase the item. Please note that products that must ship by truck may require extra preparation time and may not be shipped the same day.

International Shipments

Sorry, currently we only ship within the United States.

Return Policy

Merchandise may be returned within 30 days of purchase. Please follow the following steps when requesting your return to ensure prompt and processing and credit to your account:

  1. Contact US to obtain a Return Merchandise Authorization number (RMA). Please note that RMA numbers expire 30 days after they are issued.
  2. All merchandise to be returned must be accompanied by an RMA number and in its original packaging. The product must be unused, unaltered and unchanged from its original state. Any merchandise returned that does not meet these criteria may be subjected to an additional handling fee or refusal.
  3. You will receive an RMA number via E Mail with shipping instructions and address to send your merchandise.
  4. Returns will be assessed a $4.50 processing fee per RGA number.
  5. Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back to us (if possible, please use the carton that you received the part in from us). Clearly print the RMA Number on the outside of the shipping carton (not the actual merchandise packaging being returned). Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock, and we can't re-sell a box that has been defaced. If merchandise or packaging is returned unsellable it will be returned to you, or a repackaging fee will apply.
  6. We need the invoice number, or if possible, a copy of the original invoice or packing slip showing when the product was purchased. Please include this information with merchandise you are returning. 
  7. We recommend that all returns/exchanges should be shipped via UPS or FedEx - no collect shipments will be accepted. Please ensure the part for its full value to protect yourself against loss or damage in transit.
  8. We are sorry; however, we cannot accept returns on Special Order and/or Non-Stocking items.
  9. If the merchandise return requires shipment by truck, you must use the carrier we authorize on the RMA number correspondence we send you. No bus shipments will be accepted.
  10. Be sure you keep a record of your return shipment tracking number. We cannot accept responsibility for undelivered returns.

By submitting a Return Request, you hereby agree to the Terms & Conditions outlined above.

Warranty Policy

With all products designed as aftermarket, and/or used for Off-Road use, Zeke’s Performance makes no written, oral, expressed, or implied statement of warranty or guarantee on any product sold.  Zekes Performance will not assume liability for personal or property damage resulting from the use or misuse of any product we manufacture or sell. Purchase and/or use of these products implies recognition and acceptance of this entire warranty and disclaimer by customer.

Due to the nature of their use, racing parts are NOT covered by warranty once they have been used.